Public Service Commissioner Eric Skrmetta is pleased to announce that water and wastewater utility company Utilities, Inc. will begin to accept payments at local Wal-Mart stores, saving customers postage costs and time.
At his Town Hall meeting in Mandeville last month, Skrmetta heard from consumers who wanted the convenience of paying bills in-person instead of mailing them out of town. Skrmetta has previously discussed the need for local payment options with Utilities, Inc. management and is pleased that the company responded by offering arrangements with local Wal-Mart stores in many of its markets including Covington.
Utilities, Inc. provides service to customers via several systems in the Covington and Slidell areas.
To utilize this new payment option, Utilities, Inc. customers can bring cash payment and a copy of their bill to the Customer Service counter of a local Wal-Mart. The cost of this payment will be 88 cents for a three-day posting, or $1.88 for next-day posting to the account. If the payment is either for a late or service interruption payment, the customer must call Utilities, Inc. at 1-800-272-1919 after making the payment to provide the confirmation number.
“This quick resolution shows that even a large company like Utilities, Inc. listens to the needs of its customers, and wants to continue to improve their service,” Skrmetta said. “I’m always interested in hearing these types of concerns and in interceding on behalf of consumers whenever possible.”
For more information or to contact Commissioner Skrmetta, Facebook.com/EricSkrmetta, email firstname.lastname@example.org, or call 800-228-9368.
For more information about Utilities, Inc., visit www.UIWater.com.